Springvale House
Millfields Road
WV14 0QR

Accord Group Head office
178 Birmingham Road
West Bromwich
West Midlands
B70 6QG


You can call us on 01902 571200 from 8.30am - 4.30pm Monday - Friday. This number is also available for emergencies every day, including weekends and Bank Holidays.


For all general enquiries please email our Customer First team.

If you'd like to let us know of any ideas, thoughts or feedback about our offer or services you can email your comment directly to Chris Handy, Chief Executive of the Accord Group. Please note that we are unable to respond to any complaints sent to this address.

For information on how to raise a complaint, please download our Complaints leaflet, or email Customer Care.


Send us a text to 07781481355.